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Privacy & parent information

Clear information. Thoughtful learning.

notta is a learning pilot for young people. Here is what this version of the app does with account information.

What the app stores

Account details, profile information you choose to add, lesson progress, mission submissions, mentor feedback, daily AI coach usage counts, and previously saved AI guide messages, if any. notta does not save messages sent through the current AI Study Coach.

Who can see it

Students can see their own work and feedback. Mentors can review mission submissions. Admin accounts can manage the pilot and view information needed for those tasks. A parent or guardian can see a student’s basic profile, course steps and completion status, recorded lesson time, and assigned mentor profile only after the student creates a one-time link code and the parent connects an account.

Parent or guardian access

Parents create a separate account with their own email and password. The student controls the link and can remove parent access at any time. Link codes expire after seven days and can be used once. Parents cannot read guide chats, private drafts, or view other students. Students can connect up to two parent or guardian accounts.

Lesson time

notta records time in a lesson when the lesson page is visible and the browser window is focused. Tracking starts when this feature is enabled; earlier lesson time was not recorded. This is a session estimate, not proof of attention.

The student guide

The AI Study Coach is available to eligible students aged 13 or older whose accounts record parent or guardian permission. The student’s question, up to six recent messages, and relevant lesson title are sent to OpenAI to generate a reply. notta does not store the current conversation; it keeps only a daily request count and limits each student to five coach requests per day. OpenAI’s standard API settings may retain prompts and responses in abuse-monitoring logs for up to 30 days. Do not enter personal, sensitive, or confidential information. Previously saved AI guide messages, if any, remain in notta and may be visible to admin accounts; parents cannot read them. The Guide also links to mentors and notta support. It is not an emergency service.

Files and account changes

Mission uploads are stored outside the public web folder and downloads require sign-in. This version does not include a self-service account deletion tool.

Support reports

If you submit a support report, notta stores its category, title, description, page, and any optional reply email. Administrators can review reports. When Telegram alerts are configured, the report title, description, and page are sent to the notta support Telegram chat; the optional email is not included in that alert. To limit automated spam, notta also keeps a hashed network address and 10-minute request count; old rate-limit records are removed when new reports are sent and are limited to one day.

Do not include passwords, payment details, or other people’s private information in a report.

Questions?

Send a support or privacy question, or contact the adult or mentor who invited you to the pilot.